LandedCar · 智行出海· 首页 · 隐私政策 · English

服务条款

版本 2026-10-18.4（草案，正式版将在公司设立后由律师审定并公布；在此之前按本草案执行）。平台运营方：Bing Xie（公司设立中，设立后在此公布公司全称、注册号与地址）。联系：contact@landedcar.com

1. 定义

• 平台：landedcar.com 及其应用（下称「LandedCar」或「我们」）。
• 用户：注册使用平台的买家与车源方（车商）。
• 车源方：上传车辆信息并对其真实性负责的用户。

2. 平台的角色

• 卖方：每台车在站内标明卖方。标明卖方为「LandedCar」的车源，出价、聊天与求购报价由 LandedCar 或其指定的出口主体（下称「卖方主体」）接洽；这类车成交时由卖方主体作为卖方与买家订立买卖合同、开具定金单并收款，再向车源方采购并办理出口，承担卖方责任。定金单上载明卖方主体的名称与收款账户。标明卖方为其他车商的车源，由该车商接洽并承担卖方责任，见本条「交易主体」。
• 服务费按收费页公布的标准，在买家每台车的报价里单独列一行。
• 平台工具（车源展示、落地成本测算、AI 报告、站内沟通）本身不代收、不托管用户之间其他往来的款项；除上述买卖合同外，用户之间自行订立的运输、服务等合同，平台不是当事人。
• 平台不对车辆进行实物检验，不保证任何车辆可交付、可出口或符合目的国法规。
• 交易主体：LandedCar 出的车由 LandedCar 签约、收款、交付，平台对这类订单负责。其他车商的车由车商与买家直接签约、收款、交付，车款直接付给车商，平台不是交易一方，不担保、不赔付；买家下定金时在站内支付平台服务费（买家 1%、车商 1%，每台各最低 60 美元、最高 300 美元，每单各封顶 600 美元；车商那份从定金里代扣，学员首年免），付清后平台方出具定金单和收款资料。未履约的，平台退回已收服务费、提供聊天记录、协助沟通，不代为追款；查实违约的车商封禁。车源方收款前须上传营业执照（注册不要求；填收款账户前须上传，平台核验后对已登录买家展示）。

3. 账号

• 注册需提供真实、可联系的信息。一个经营主体可以有多个账号，但不得冒用他人身份。
• 账号密码由你保管；以你账号完成的操作视为你本人的行为。
• 你可随时在「设置 → 安全」注销账号；有进行中的订单或未处理出价时需先完成或取消。

4. 车源方的承诺

• 上架前须签署《车源真实性承诺》：车型、年款、里程、产权状态、照片均为该台车的真实信息。
• 有抵押、产权不清或不能合法出口的车辆不得上架。
• 虚假车源一经查实，平台可下架、限制或终止账号，并保留向受损方提供相关记录的权利。

5. 测算、AI 报告与免责

• 落地成本（EXW / FOB / CIF / DAP / DDP）由规则引擎按公开税则计算，每条规则标注来源与核对日期。结果为参考值：汇率、运价、税则会变动，实际以目的国海关的征收和 LandedCar 确认的报价单为准。
• AI 会出错：落地成本测算、进口测算 / 比价、AI 车况报告均由规则引擎与 AI 模型生成，可能出错，仅供参考，不构成官方结论；结果与实际不符不产生退费、重出或赔偿义务。平台会持续核对规则库并修正。就平台工具（测算、比价、AI 报告、助手）而言，平台对任一用户不承担赔偿责任（工具全部免费提供）；出口订单中 LandedCar 贸易主体作为卖方的责任按第 8 条与买卖合同约定，不受本句限制。目的国挂牌价与行情参考来自公开市场或联网检索，仅供参考。
• AI 车况报告基于照片生成，只能反映照片可见范围，报告会明确列出「无法评估」的项目。它不替代第三方实车检测，也不构成对车况的保证。
• AI 助手、跨语言匹配等内容为自动生成，仅供参考。

6. 收费与退款

• 买家入驻、浏览、求购、站内沟通与查看车况报告永久免费，只在成交时支付服务费：LandedCar 自营出口的车为出车价 6%（每台最低 250 美元、最高 350 美元，同一订单 3 台及以上每台 200 美元，在每台车的报价里单独列一行、按报价当天的出车价计算）；其他车商的车为第 2 条「交易主体」所述的平台服务费（买家 1%，每台最低 60 美元、最高 300 美元，每单封顶 600 美元）。基础交易工具（上架、解析、算价、AI 车况报告、站内沟通）对买家与车源方免费；额度仅用于防止滥用（每自然月（UTC 每月 1 日重置），车源方解析 300 次、AI 车况报告 30 份、比价 200 次；买家自出报告 1 份、比价 30 次），确实不够可在站内联系平台增加。
• 海外车行客户开发会员与汽车出口培训课程（5 天创始班，仅面向中文用户）是可选服务，单独收费，价格见车商收费说明页（landedcar.com/pricing/zh/dealers）：页面支持在线支付时，会员经 Stripe 确认到账后开通；转账及培训由平台人工核实收款后开通。年度会员为一次性付款，续费由用户主动购买，不自动扣款；未用完的额度保留，到期后暂停解锁新车行、续费后恢复，已解锁的资料和自己的跟进记录仍可查看；车行资料不代表采购意向，平台不保证回复或成交；培训课程报名定金的退款规则：开课前 7 天及以上全额退还，开课前 7 天以内退还 50%，开课后不退；首期课程预计 2026 年 12 月中下旬开班，具体日期提前 14 天通知，截至 2027 年 1 月 31 日仍未开班的，已付定金全额退还；会员及其他开通、退费安排以开通前双方确认为准。除此之外，平台目前不出售订阅、付费档或额度包。
• 装运前第三方验车由买家通过平台预约、买家先行在线支付，验车费按车价分档：车价 3 万美元及以下人民币 980 元，3 万至 10 万美元人民币 1,980 元，10 万美元以上按车询价。LandedCar 自营出口的车成交后，验车费由 LandedCar 从尾款中抵扣、由 LandedCar 承担：同一台车最多抵扣两次，合计不超过挂牌裸车价的 1% 并以人民币 2,000 元封顶，超出部分由买家自付。其他车商的车成交后，验车费默认由该车商承担（从定金中代扣并在定金单上写明）；车商在车源上注明「买家自理」的，由买家承担；平台不抵扣。未成交的验车费不退。
• 受国际制裁地区（如俄罗斯、白俄罗斯、伊朗、朝鲜、叙利亚、古巴）的主体只能使用落地成本测算与站内沟通等免费功能，平台不与其订立交易、不向其收款。
• LandedCar 向车源方采购的车辆不收平台费、不抽佣金；车商直接卖给海外买家的车，按第 2 条「交易主体」收取平台服务费（车商 1%）。服务费按成交当天的费率算定并写进订单，之后调价不影响已经成交的订单。

7. 禁止行为

• 发布虚假车源、虚假报价或冒充他人。
• 抓取、转售平台数据；绕过平台额度或安全机制。
• 利用平台从事违反出口国或目的国法律的活动（含制裁物项、走私、洗钱）。
• 绕开站内订单，引导站内认识的买家私下交易（微信、WhatsApp、电话、私下转账等）以规避平台服务费；一经查实封号，该交易平台不知情、不予处理。

8. 责任限制

• 平台按「现状」提供服务，不保证不中断、无错误。
• 平台工具部分：除第 5 条约定外，平台对间接损失、利润损失不承担责任。
• 出口订单：LandedCar 的贸易主体作为卖方，对买家承担买卖合同项下的卖方责任——车辆与定金单及车况档案存在重大不符的，按本条「到港核验与差异处理」办理，属实退车退款；定金到账后未按约发运的，全额退还已收定金；卖方对任一订单的责任以该订单已收车款为上限，不承担间接损失、利润损失。以上为主体设立前的过渡条款，正式版由律师审定后公布并替代本条。
• 到港核验与差异处理（出口订单）：
  ① 车况档案：新车以定金单载明的配置、车架号和 LandedCar 装柜前拍摄并上传订单的照片为准；二手车以装船前的验车报告（买家预约的第三方验车报告，未预约的为 AI 车况报告及实拍）和装柜前照片为准。买家付清尾款即确认该档案；档案已载明或照片可见的情况，不构成不符。
  ② 交车核对：买家在目的港提车时核对车架号和外观。运输途中的损坏不适用本条：FOB 订单由买家自行投保并向承运人 / 保险人索赔，CIF 订单由 LandedCar 代买家投保、买家向保险人索赔；风险自车辆在中国装运港装船时转移。
  ③ 提车后 3 天内只受理重大不符：买家在目的港提车后 3 天内在订单内提出并附照片，以提车时的交接记录和照片为准，逾期视为验收。受理范围限档案未载明的重大不符——新车：车架号或配置与定金单不符；二手车：另含事故 / 泡水 / 火烧 / 结构损伤痕迹、里程差异超过 10%。先站内协商 7 天，不成由第三方检测机构复检，复检费由过错方承担；属实的买家可退车，LandedCar 在确认后 90 天内退还全部已付款项（含已付运费与保险），车辆由 LandedCar 处置。
  ④ 轻微瑕疵与可修故障在装船前处理：漆面、玻璃灯具、轮胎轮毂、内饰的轻微瑕疵，以及可修复的功能性故障，凭装船前验车报告在装船前协商折价、修复或换车；装船后不再受理。
• 用户之间的纠纷（车况、交付、付款、运输）由当事方自行解决；平台可应请求提供站内记录。
• 出口订单中定金到账 15 天仍未发运的，买家可在订单内申请介入，LandedCar 核实后按上款退还定金。车源方对 LandedCar 收取货款后未按约交车的，LandedCar 停用其账号、撤销认证并向其追偿，不影响买家按上款获得退款。

9. 知识产权与数据

• 你上传的车源信息与照片仍归你所有，你授权平台为展示、翻译、生成报告之目的使用。
• 车标仅用于标识车辆品牌，平台与各品牌无隶属关系。
• 个人数据的处理见《隐私政策》。

10. 变更与终止

• 条款更新会在平台公示，重大变更提前 14 天通知；继续使用视为接受。
• 违反本条款的账号，平台可限制或终止；终止后你的数据按隐私政策处理。

11. 法律适用与争议

经营主体设立前，本条款及由此产生的争议适用葡萄牙法律，由里斯本法院管辖；法律对消费者另有强制保护规定的，从其规定。发生争议时双方应先友好协商。经营主体设立后如需变更，按第 10 条提前公示。

联系：contact@landedcar.com，也可以在平台内「联系平台方」留言

Terms of Service

Version 2026-10-18.4 (draft; the final version will be reviewed by counsel and published once the company is incorporated — this draft applies until then). Operator of the platform: Bing Xie (company being incorporated; its full name, registration number and address will be published here). Contact: contact@landedcar.com. In case of conflict the Chinese version prevails.

1. Definitions

• Platform: landedcar.com and its apps ("LandedCar", "we").
• Users: registered buyers and suppliers (dealers).
• Supplier: a user who uploads vehicle information and is responsible for its accuracy.

2. Our role

• Seller: every listing names its seller. Where the seller shown is "LandedCar", offers, chats and request quotes are handled by LandedCar or the export entity it designates (the "Seller Entity"). On such a deal the Seller Entity concludes the sale contract with the buyer as seller, issues the proforma invoice, collects payment, purchases the car from the dealer for export and bears the seller's obligations. The proforma invoice states the Seller Entity's name and bank account. Where the seller shown is another dealer, that dealer handles the listing and bears the seller's obligations — see the contracting-party paragraph of this section.
• The service fee published on the Pricing page is shown as its own line in each car's quote to the buyer.
• The platform tools (listings, landed-cost calculation, AI reports, in-app messaging) do not collect or hold any other payments between users; apart from the sale contract above, we are not a party to transport, service or other contracts users make between themselves.
• We do not physically inspect vehicles and do not warrant that any vehicle is deliverable, exportable or compliant with destination rules.
• Contracting parties: cars sold by LandedCar are contracted, paid and delivered by LandedCar, and the platform is responsible for those orders. Other dealers' cars are contracted, paid and delivered directly between the dealer and the buyer, the car price is paid to the dealer, and the platform is not a party, gives no guarantee and pays no compensation. At the deposit the buyer pays the platform service fee on the platform (buyer 1% and dealer 1%, each min US$60 and max US$300 per car, each capped at US$600 per order; the dealer's share is withheld from the deposit), after which the platform issues the proforma and payment details. If a deal is not honoured, the platform refunds the service fee it collected, provides the chat record and helps with communication, but does not collect debts on anyone's behalf; dealers found in breach are banned. Suppliers must upload a business licence before they can receive payment (not required to register; required before a payout account can be entered; shown to signed-in buyers once verified).

3. Accounts

• Registration requires accurate, reachable details. One business may hold several accounts, but impersonation is prohibited.
• You are responsible for your password; actions taken with your account are deemed yours.
• You may delete your account at any time (Settings → Security); open orders or pending offers must be completed or cancelled first.

4. Supplier commitments

• Before listing, suppliers sign the Listing Accuracy Pledge: model, year, mileage, title status and photos are true for that specific vehicle.
• Vehicles under lien, with unclear title or not legally exportable may not be listed.
• Verified false listings lead to removal, restriction or termination, and we may provide records to affected parties.

5. Calculations, AI reports and disclaimers

• Landed costs (EXW / FOB / CIF / DAP / DDP) are computed by a rules engine from published tariff law; each rule carries a source and verification date. Results are indicative: exchange rates, freight and tax rules change; what customs actually charges and the quote LandedCar confirms prevail.
• AI makes mistakes: the landed-cost calculator, import comparisons and AI condition reports are produced by a rules engine and AI models; they can be wrong, are indicative only and are not official findings. A difference from actual outcomes creates no obligation to refund, reissue or compensate. We keep verifying and correcting the rules library. For the platform tools (calculator, comparisons, AI reports, assistant) we accept no liability to any user — the tools are provided free of charge; on export orders the liability of LandedCar's trading entity as seller is governed by section 8 and the sale contract and is not limited by this sentence. Destination asking prices and market references come from public listings or web research and are indicative only
• AI condition reports are generated from photos and reflect only what photos show; they explicitly list "not assessable" items. They do not replace a physical inspection and are not a warranty.
• AI assistant answers and cross-language matches are automated and for reference only.

6. Fees and refunds

• Joining, browsing, requests, in-app messaging and reading condition reports are free for buyers forever; buyers pay a service fee only on a closed deal: for cars exported by LandedCar itself, 6% of ex-works (min US$250 and max US$350 per car, US$200 per car for 3 or more cars in one order, shown as its own line in each car's quote and calculated on that day's ex-works price); for other dealers' cars, the platform service fee described in section 2 (buyer 1%, min US$60 and max US$300 per car, capped at US$600 per order). Core trading tools (listing, parsing, pricing, AI condition reports and in-app messaging) are free for buyers and suppliers; quotas exist only to prevent abuse (suppliers: 300 parses, 30 AI condition reports and 200 comparisons per calendar month (reset on the 1st, UTC); buyers: 1 self-run report and 30 comparisons per calendar month (reset on the 1st, UTC)) and can be raised on request in-app.
• The overseas dealer prospecting membership is an optional service charged separately; prices are shown on the dealer pricing page (landedcar.com/pricing/en/dealers). Where online payment is available, membership is activated after Stripe confirms payment. Bank transfers are confirmed manually. Annual memberships are one-time purchases and renewal requires another purchase; there is no automatic recurring charge. Unused credits are kept, unlocking new dealers pauses on expiry and resumes on renewal, and unlocked profiles and your own follow-up notes remain visible. Dealer profiles do not indicate purchase intent, and the platform does not guarantee replies or deals; membership and other activation and refund arrangements are confirmed in writing before activation. Beyond this, we currently sell no subscriptions, paid tiers or credit packs.
• Pre-shipment third-party inspections are booked through the platform and paid online by the buyer up front; the fee depends on the car price: CNY 980 up to US$30,000, CNY 1,980 from US$30,000 to US$100,000, and quoted case by case above US$100,000. If a car exported by LandedCar itself is then bought, LandedCar credits the inspection fee against the balance and bears it: at most two inspections per car, capped at 1% of the listed ex-works price or CNY 2,000, whichever is lower, with the buyer paying any excess. If another dealer's car is then bought, the inspection fee is borne by that dealer by default (withheld from the deposit and stated on the proforma invoice); where the dealer has marked the listing "buyer pays", the buyer bears it; the platform does not credit it. Fees for inspections that do not lead to a purchase are non-refundable.
• Entities in sanctioned jurisdictions (e.g. Russia, Belarus, Iran, North Korea, Syria, Cuba) may use free features such as landed-cost calculation and in-app messaging only; we do not enter deals with them or accept payment from them.
• Cars LandedCar buys from suppliers carry no platform fee and no commission; cars a dealer sells directly to an overseas buyer carry the platform service fee in section 2 (dealer 1%). The service fee is fixed at the rate in force on the day of the deal and recorded on the order, so a later price change does not affect deals already closed.

7. Prohibited conduct

• False listings, false quotes, impersonation.
• Scraping or reselling platform data; circumventing quotas or security.
• Using the platform for activity illegal in the export or destination country (sanctioned goods, smuggling, money laundering).
• Bypassing platform orders to steer a buyer met on the platform into a private deal (WeChat, WhatsApp, phone, private transfers) so as to avoid the platform service fee: the account is banned once confirmed, and the platform neither knows of nor handles that deal.

8. Limitation of liability

• The service is provided "as is", without warranty of uninterrupted or error-free operation.
• Platform tools: except as stated in section 5, we are not liable for indirect loss or lost profit.
• Export orders: LandedCar's trading entity, as seller, bears the seller's obligations under the sale contract — where the vehicle materially mismatches the proforma invoice and condition dossier, the matter is handled under 'Arrival check and discrepancies' in this section, with return and refund if confirmed; where the vehicle is not shipped as agreed after the deposit arrives, the deposit received is refunded in full; the seller's liability on any order is capped at the vehicle price received on that order and excludes indirect loss and lost profit. These are interim terms pending incorporation; a lawyer-reviewed version will be published and replace this section.
• Arrival check and discrepancies (export orders):
  (i) Condition dossier: for new cars, the specification and VIN stated on the proforma plus the photos LandedCar takes before container loading and uploads to the order; for used cars, the pre-shipment inspection report (the third-party report the buyer booked, otherwise the AI condition report and photo set) plus the pre-loading photos. Paying the balance confirms the dossier; anything recorded in it or visible in the photos is not a discrepancy.
  (ii) Check at collection: the buyer checks the VIN and exterior when collecting the car at the destination port. Transit damage is not covered here: on FOB orders the buyer insures and claims against the carrier / insurer; on CIF orders LandedCar insures on the buyer's behalf and the buyer claims against the insurer. Risk passes when the vehicle is loaded on board at the Chinese port.
  (iii) Within 3 days of collection, material mismatches only: the buyer raises the issue in the order with photos within 3 days of collecting the car, judged on the handover record and photos taken at collection; after that the car is deemed accepted. Only material mismatches not recorded in the dossier are accepted — new cars: VIN or specification differing from the proforma; used cars: additionally signs of accident, flood, fire or structural damage, or mileage off by more than 10%. The parties negotiate in-app for 7 days, then a third-party body re-inspects with the fee borne by the party at fault; where confirmed, the buyer may return the car and LandedCar refunds all amounts paid, including freight and insurance, within 90 days of confirmation, LandedCar disposing of the car.
  (iv) Minor defects and repairable faults are settled before shipment: minor paint, glass and light, tyre and wheel or interior defects and repairable functional faults are negotiated before loading on the basis of the pre-shipment report — credit, repair or replacement; no claims after loading.
• Disputes between users (condition, delivery, payment, transport) are resolved between the parties; we may provide in-app records on request.
• On an export order not shipped within 15 days of the deposit arriving, the buyer may request intervention from within the order and LandedCar refunds the deposit as above after verification. Where a dealer takes payment from LandedCar and fails to hand over the car, LandedCar suspends its account, withdraws verification and pursues recovery — without affecting the buyer's refund above.

9. Intellectual property and data

• You keep ownership of listing data and photos you upload and license us to display, translate and generate reports from them.
• Brand logos identify vehicle makes only; we are not affiliated with any manufacturer.
• Personal data is handled as described in the Privacy Policy.

10. Changes and termination

• Updates are announced on the platform; material changes with 14 days' notice; continued use means acceptance.
• Accounts in breach may be restricted or terminated; data is then handled per the Privacy Policy.

11. Governing law and disputes

Until the operating entity is incorporated, these terms and any dispute arising from them are governed by Portuguese law and subject to the jurisdiction of the courts of Lisbon, without prejudice to mandatory consumer-protection rules. The parties will first seek an amicable settlement. Any change after incorporation will be announced in advance under clause 10.

Contact: contact@landedcar.com, or use "Contact platform" inside the app.