LandedCar · 智行出海服务条款
一句话：LandedCar 是一个工具与规则平台。我们提供车源展示、落地成本测算、AI 报告、站内沟通与服务商目录；我们不碰货、不碰钱、不抽佣——不是任何一笔交易的买方、卖方、承运人或收款方。
1. 定义
- 平台：landedcar.com 及其应用（下称「LandedCar」或「我们」）。
- 用户：注册使用平台的买家、车源方（车商）与服务商。
- 车源方：上传车辆信息并对其真实性负责的用户。
- 服务商：在目录中提供物流、拼柜、清关、检测、保险、配件等服务的用户。
2. 平台的角色
- 平台仅提供信息发布、计算工具与沟通渠道。买卖合同、运输合同、服务合同均在用户之间直接订立，平台不是合同当事人。
- 平台不代收、不托管、不转付任何款项；用户之间的付款方式、时间与风险由其自行约定。
- 平台不对车辆进行实物检验，不保证任何车辆可交付、可出口或符合目的国法规。
3. 账号
- 注册需提供真实、可联系的信息。一个经营主体可以有多个账号，但不得冒用他人身份。
- 账号密码由你保管；以你账号完成的操作视为你本人的行为。
- 你可随时在「设置 → 安全」注销账号；有进行中的订单或未处理出价时需先完成或取消。
4. 车源方的承诺
- 上架前须签署《车源真实性承诺》：车型、年款、里程、产权状态、照片均为该台车的真实信息。
- 有抵押、产权不清或不能合法出口的车辆不得上架。
- 虚假车源一经查实，平台可下架、限制或终止账号，并保留向受损方提供相关记录的权利。
5. 测算、AI 报告与免责
- 落地成本（EXW / FOB / CIF / DAP / DDP）由规则引擎按公开税则计算，每条规则标注来源与核对日期。结果为参考值：汇率、运价、税则会变动，实际以目的国海关与服务商结算为准。
- 算错怎么办：若因平台规则库错误导致测算与官方税则不符，平台免除该笔报告费并重新计算；平台对该错误承担的全部责任以该用户当年已支付的订阅费为上限。免费档用户的上限为零，但仍享有免费重算。
- AI 车况报告基于照片生成，只能反映照片可见范围，报告会明确列出「无法评估」的项目。它不替代第三方实车检测，也不构成对车况的保证。
- AI 助手、跨语言匹配等内容为自动生成，仅供参考。
6. 收费与退款
- 买家永久免费。车源方与服务商有永久免费档；付费档按年订阅，价格与额度以平台「档位」页公布为准，首年享折扣。
- 付费档开通后 7 日内、且未使用超过 10% 额度的，可全额退款；之后按剩余整月比例退款。
- 平台不收取任何成交佣金，也不向用户之间的交易收取手续费。
7. 禁止行为
- 发布虚假车源、虚假报价或冒充他人。
- 抓取、转售平台数据；绕过平台额度或安全机制。
- 利用平台从事违反出口国或目的国法律的活动（含制裁物项、走私、洗钱）。
8. 责任限制
- 平台按「现状」提供服务，不保证不中断、无错误。
- 除第 5 条约定外，平台对间接损失、利润损失不承担责任；平台对任一用户的全部责任以该用户当年已支付的订阅费为上限。
- 用户之间的纠纷（车况、交付、付款、运输）由当事方自行解决；平台可应请求提供站内记录。
9. 知识产权与数据
- 你上传的车源信息与照片仍归你所有，你授权平台为展示、翻译、生成报告之目的使用。
- 车标仅用于标识车辆品牌，平台与各品牌无隶属关系。
- 个人数据的处理见《隐私政策》。
10. 变更与终止
- 条款更新会在平台公示，重大变更提前 14 天通知；继续使用视为接受。
- 违反本条款的账号，平台可限制或终止；终止后你的数据按隐私政策处理。
11. 法律适用与争议
本条款的适用法律与争议解决地将在经营主体设立后确定并公布（拟为经营主体所在地法院或仲裁机构）。在此之前，双方应先友好协商。
附：服务商入驻协议
- 服务商对目录中填写的服务范围、覆盖地区、报价的真实性负责，并及时更新。
- 服务商与买家或车源方之间的服务合同、费用结算、责任划分，均由双方直接约定，平台不参与、不担保。
- 服务商不得在平台外诱导用户绕开平台规则，不得发布虚假成交记录。
- 服务商年费与推荐位按「档位」页公布，首年享折扣；退款规则同第 6 条。
- 平台可因投诉属实、长期无响应或违反本协议下架服务商。
Terms of Service
In one sentence: LandedCar is a tools-and-rules platform. We provide listings, landed-cost calculation, AI reports, in-app messaging and a service-provider directory; we never hold goods, never hold money, never take commission — we are not buyer, seller, carrier or payee in any transaction.
1. Definitions
- Platform: landedcar.com and its apps ("LandedCar", "we").
- Users: registered buyers, suppliers (dealers) and service providers.
- Supplier: a user who uploads vehicle information and is responsible for its accuracy.
- Service provider: a user offering logistics, consolidation, customs, inspection, insurance, parts or similar services in the directory.
2. Our role
- We provide information, calculation tools and communication channels only. Sale, transport and service contracts are concluded directly between users; we are not a party.
- We do not collect, hold or forward any payment; payment terms and risk are agreed between users.
- We do not physically inspect vehicles and do not warrant that any vehicle is deliverable, exportable or compliant with destination rules.
3. Accounts
- Registration requires accurate, reachable details. One business may hold several accounts, but impersonation is prohibited.
- You are responsible for your password; actions taken with your account are deemed yours.
- You may delete your account at any time (Settings → Security); open orders or pending offers must be completed or cancelled first.
4. Supplier commitments
- Before listing, suppliers sign the Listing Accuracy Pledge: model, year, mileage, title status and photos are true for that specific vehicle.
- Vehicles under lien, with unclear title or not legally exportable may not be listed.
- Verified false listings lead to removal, restriction or termination, and we may provide records to affected parties.
5. Calculations, AI reports and disclaimers
- Landed costs (EXW / FOB / CIF / DAP / DDP) are computed by a rules engine from published tariff law; each rule carries a source and verification date. Results are indicative: exchange rates, freight and tax rules change; customs and provider settlements prevail.
- If we get it wrong: where an error in our rules library makes a calculation deviate from official tariff law, the report fee is waived and the calculation redone; our total liability for that error is capped at the subscription fees you paid in the current year. For free-tier users the cap is zero, but the free recalculation still applies.
- AI condition reports are generated from photos and reflect only what photos show; they explicitly list "not assessable" items. They do not replace a physical inspection and are not a warranty.
- AI assistant answers and cross-language matches are automated and for reference only.
6. Fees and refunds
- Buyers are always free. Suppliers and providers have a permanent free tier; paid tiers are annual subscriptions at the prices and quotas published on the Plans page, discounted in year one.
- Full refund within 7 days of activation if less than 10% of quota is used; thereafter pro rata by remaining full months.
- We charge no commission and no transaction fees on deals between users.
7. Prohibited conduct
- False listings, false quotes, impersonation.
- Scraping or reselling platform data; circumventing quotas or security.
- Using the platform for activity illegal in the export or destination country (sanctioned goods, smuggling, money laundering).
8. Limitation of liability
- The service is provided "as is", without warranty of uninterrupted or error-free operation.
- Except as stated in section 5, we are not liable for indirect loss or lost profit; our aggregate liability to any user is capped at the subscription fees that user paid in the current year.
- Disputes between users (condition, delivery, payment, transport) are resolved between the parties; we may provide in-app records on request.
9. Intellectual property and data
- You keep ownership of listing data and photos you upload and license us to display, translate and generate reports from them.
- Brand logos identify vehicle makes only; we are not affiliated with any manufacturer.
- Personal data is handled as described in the Privacy Policy.
10. Changes and termination
- Updates are announced on the platform; material changes with 14 days' notice; continued use means acceptance.
- Accounts in breach may be restricted or terminated; data is then handled per the Privacy Policy.
11. Governing law and disputes
Governing law and venue will be fixed and published once the operating entity is incorporated (expected: courts or arbitration at the entity's seat). Until then the parties will first seek an amicable settlement.
Annex: Service Provider Agreement
- Providers are responsible for the accuracy of the services, regions and prices they publish, and keep them current.
- Service contracts, settlement and liability between a provider and a buyer or supplier are agreed directly between them; the platform neither participates nor guarantees.
- Providers may not steer users around platform rules off-platform, nor publish fake deal records.
- Provider fees and featured slots are as published on the Plans page, discounted in year one; refunds per section 6.
- Providers may be delisted for substantiated complaints, prolonged non-response or breach of this agreement.